In accordance with the EU Regulation 2016/679, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data (GDPR), this policy aims to provide you with the information provided for in articles 13 and 14 of this Regulation, as well as any other considered necessary on how we collect and how we use your personal data.
The controller of the processing of your personal data is Landscape Observatory of Catalonia (OPC), a public law entity of the Government of Catalonia attached to the Department of Territory and Sustainability, with:
The controller’s representative is Mr. Pere Sala i Martí, director of the Landscape Observatory of Catalonia (OPC). As a public law entity, the OPC has appointed a Data Protection Officer (DPO). Their contact details are:
Information you provide us through web forms
Some of the web forms through which we collect your personal data are:
In these cases, at the time of collection basic information about data protection is specified, especially its purpose. In general, the personal data you provide us through these forms are:
Information you provide us through email, phone, social networks and other communication channels
In these cases, the information we collect is what you provide us proactively and voluntarily, and we use it only to manage your enquiries, requests, suggestions, complaints, etc. Some of these data may reside on third-party servers (Twitter, Facebook, etc.).
Information we collect from your visits to our websites
Data from minors
Although the contents of our websites and applications can be used by minors, we do not require their personal data in any case.
We store your personal information only to the extent that we need it, in order to be able to use it for the purposes we collected it for, and according to the legal base of its processing, in accordance with the applicable law.
We will retain your personal information for as long as you are registered as user of our services, while there is a contractual and / or a commercial relationship, or while you do not exercise your right to erasure and / or to restriction of processing of your data (for detailed information, please check the section about your rights). In these cases, we will keep the information duly blocked, without using it, for as long as it may be necessary for the exercise or defence of claims or to handle any kind of judicial, legal or contractual responsibilities that may arise from the processing of your data, and for which it may be necessary to recover it.
We may also retain your personal data for a reasonable period afterwards to allow us to respond to any enquiries, requests or complaints that you may address to us later.
To determine the periods of preservation of personal data, we take into account:
In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for statistical purposes. In these cases, we may store this information (anonymous) indefinitely, without further notice to you.
Most of the data we collect resides in our servers, but in some cases it is necessary to disclose the information that you have provided us to third parties, in order to provide the requested service; for example, the delivery of products that you purchase through the e-shop.
There are also companies that provide us with other kinds of services, for example, in the information technology environment. These third parties only have access to the personal information they need to carry out their services. They are required to maintain confidentiality regarding your data and cannot use them in any other way than the one we have requested.
In all cases, we assume responsibility for the personal information that you provide us and we request those companies with whom we share your data that apply the same degree of protection we apply.
Likewise, your personal information will be available to the public administrations, judges and courts, for the attention of the possible responsibilities arising from the processing.
The data will not be disclosed to other categories of recipients, except in the cases provided for by law or when you had previously consented it.
Once it is within our control, we will do our utmost to ensure your personal data is processed in a way that ensures appropriate security from unauthorised or unlawful processing, accidental loss, destruction or damage.
For this purpose, we use appropriate technical and organizational measures, which are reviewed periodically. We protect your personal information by using a combination of physical, computer and logical security controls, including access controls that restrict and administer the way your personal data is processed and managed. We also make sure that our workers are properly trained to protect your personal information.
We have established procedures to manage any suspicious incident related to personal data that could happen, which would be notified to you, as well as any regulations applicable to the incidence that we are legally obliged to comply with.
Some of these rights may be exercised directly through the web forms enabled for this purpose and also through the corresponding link in the informational messages that we send to you (if applicable).
In addition, you can request the exercise of any of these rights by contacting us firstname.lastname@example.org.
If you have any enquiry or comment, or if you wish to make a suggestion about how we use personal data, please send an email to email@example.com.
You have the right to file a complaint to the Data Protection Officer of the OPC, firstname.lastname@example.org.
Following this, if you are still dissatisfied, you are able to contact the Catalan Data Protection Authority directly at its electronic headquarters.
Update date: 05.24.2018
© 2005/2020 The Landscape Observatory of Catalonia / Hospici, 8 - 17800 OLOT - Tel: +34 972 27 35 64 - email@example.com